Channel Management Application

Your channel partners are your organization's interface to your customers. They are responsible for getting customers, generating revenues, and providing customer services.

However, channel partners must often navigate a time-consuming combination of email message, spreadsheets, faxes, and phone messages to sell your products and generate revenues.

These manual processes result in thousands of dollars of avoidable costs caused by delays, errors, lost orders, lost deals, returns, poor customer service, and ultimately the loss of customers and revenue.

A Better Way

Our Channel Management applications helps companies to improve channel efficiency and visibility by providing channel partners with Web-based access to quote and channel management applications that facilitate and speed up the sales process. The applications enable more effective interaction with your channel partners, beginning with lead referral, opportunity assignment, deal registration, and quoting.

All applications are based on a single approval workflow and dashboard, which provides you with access across all activities in direct and indirect levels of the sales channel, and various levels of third-party sales partners. Users of CRM solutions such as Salesforce and Siebel CRM OnDemand can seamlessly integrate the quoting functionality through an easy-to-use Web services wizard that allows real-time data exchange between the two services.

Improve channel efficiency

• Enable rapid partner adoption and provide a single user interface to the channel
• Strengthen and expand channel relationships through reduced channel conflicts

Gain visibility

• Get real-time status in channel transactions
• Analyze cycle and response times

Reduce cost and increase revenue

• Reduce sales channel overhead by minimizing or eliminating manual processes that are difficult to manage and track
• Increase channel profitability through better control of profit margins and discounting

Gain competitive advantage

• Facilitate more wins through more efficient sales transactions
• Increase partner loyalty

Make selling through channels a competitive advantage by providing a unique and efficient solution to your channel partners.